These are the things most people want to understand before they commit to anything. If something isn't covered here, just send me a message and I'll give you a straight answer.
Do I have to sign a long-term contract?
No long-term commitment required. The monthly plan runs month to month and you can cancel with 30 days notice. If you just need a break, you can pause your plan instead of cancelling and pick back up whenever you're ready.
What does "pause" mean?
When you pause, billing stops and everything stays exactly as it was. There's no penalty and no loss of progress. Just let me know when you want to pick back up.
How do I submit requests?
Through a shared Trello board. Once you're onboarded, you can drop in requests, see what's in progress, and track what's been completed. Everything stays in one place so nothing gets missed.
How long before I see results?
SEO takes time, and anyone promising quick results isn't being honest with you. Most clients start seeing meaningful movement around the 60 to 90 day mark depending on their local market. I send a plain-language report each month so you always know exactly where things stand.
Do you need access to my site?
Yes, but only what's needed to do the work. I'll need Contributor access on Squarespace and Manager access on Google Search Console and your Business Profile. You stay the owner of everything and I always use invite-based access, never passwords.
Do you only work with Squarespace?
Yes, and that's by design. Squarespace has its own SEO settings and its own way of doing things. Focusing on one platform means I can move faster and do better work than someone who is spread across every website builder at once.
What if I need more than 2 updates?
Just reach out and we'll work through it together. Sometimes it makes sense to roll it into the next month, and other times it's better handled as a separate conversation.
How do I get started?
Pick a plan in the pricing section above and pay through Stripe. If you have questions before committing, use the contact form below and I'll get back to you within 1 to 2 business days.